Terms of service

Overview. This site is operated by CreaPrime. By visiting creaprime.com or buying from us, you agree to these terms. Contact us at support@creaprime.com.

Our products. CreaPrime sells creatine supplements in Canada. Product descriptions and images are as accurate as we can make them, and colours on your screen may vary. Use products only as directed on the label.

Health information. Our products are supplements, not medicines, and aren't intended to diagnose, treat, cure or prevent any disease. Talk to your health care professional before use, especially if you're pregnant or nursing, take medication, have a health condition, or are under the age on the label. Check the label for allergen information.

Orders. We may refuse or cancel an order, for example for a pricing error or a stock problem, and we'll refund you in full if we do. Please give us accurate billing and shipping details.

Prices and billing. Prices are in Canadian dollars. Applicable taxes are added at checkout.

Subscriptions. If you choose "Subscribe & save", you're charged at the frequency you pick until you cancel. You can pause, skip or cancel anytime from your account or by emailing support@creaprime.com.

Shipping and returns. See our shipping policy and refund policy. We currently ship within Canada only.

Errors and omissions. Information on the site may sometimes contain mistakes. We may correct it and update orders if needed.

Intellectual property. All site content, including text, images and logos, belongs to CreaPrime or its partners and is protected by Canadian law. Please don't reuse it without our written permission.

Prohibited uses. Don't use the site for anything unlawful, to harm or interfere with it, to send spam or malware, or to collect others' information.

Third-party links. The site may link to other sites we don't control, and we're not responsible for them.

Privacy. See our privacy policy.

Disclaimer and liability. To the extent the law allows, the site and products are provided "as is" and CreaPrime isn't liable for indirect or incidental losses. Nothing in these terms limits your rights under Canadian consumer protection laws.

Termination. We may suspend access to the site if you break these terms.

Governing law. These terms are governed by the laws of Ontario and the federal laws of Canada.

Changes. We may update these terms at any time, and the latest version is always on this page.

Contact. support@creaprime.com